GoSky AI

GoSky Privacy Policy

Last updated: 2024/03/04

At GoSky, one of our main priorities is the privacy of our visitors. This GoSky Privacy Policy (the "Privacy Policy") contains the types of information that are collected and recorded by GoSky and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regard to the information that they share and/or collect on the website. This policy does not apply to any information collected offline or via channels other than this website. This Privacy Policy was created with the help of the Free Privacy Policy Generator and Termly's Privacy Policy Generator.

Consent

By using our website, you hereby consent to this Privacy Policy and agree to its terms.

Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How We Use Your Information

We use the information we collect in various ways, including but not limited to:

  • Providing, operating, and maintaining our website
  • Improving, personalizing, and expanding our website
  • Understanding and analyzing how you use our website
  • Developing new products, services, features, and functionality
  • Communicating with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Sending you emails
  • Finding and preventing fraud

Information Retention Period

We will only retain your personal information for as long as necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law.

When we have no ongoing legitimate business need to process your personal information, we will either delete or de-identify it, or, if this is not possible, we will securely store your personal information and isolate it from any further processing until deletion is possible.

Log Files

GoSky follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this as part of hosting services' analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamps, referring/exit pages, and possibly the number of clicks. This information is not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Advertising Partners' Privacy Policies

You may consult this list to find the privacy policy for each of the advertising partners of GoSky.

Third-party ad servers or ad networks use technologies like cookies, JavaScript, or Web Beacons in their respective advertisements and links that appear on GoSky, which are sent directly to users' browsers. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on the websites that you visit.

Note that GoSky has no access to or control over these cookies that are used by third-party advertisers.

Third-Party Privacy Policies

GoSky's Privacy Policy does not apply to other advertisers or websites. Thus, we advise you to consult the respective privacy policies of these third-party ad servers for more detailed information, which may include their practices and instructions about how to opt out of certain options.

You can choose to disable cookies through your individual browser options. To find more detailed information about cookie management with specific web browsers, it can be found on the browsers' respective websites.

California Residents

Section 1798.83 of the California Civil Code (the "Shine the Light" law) permits users who are California residents to request and obtain from us, once a year and free of charge, information about the categories of personal information (if any) we disclosed to third parties for direct marketing purposes, and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided in this Privacy Policy.

If you are under 18 years of age, reside in California, and have a registered account with GoSky, you have the right to request removal of unwanted information that you publicly post on GoSky. To request removal of such information, please contact us using the contact information provided in this Privacy Policy, and include the email address associated with your account and a statement that you reside in California. We will make sure the information is not publicly displayed on GoSky, but please be aware that the information may not be completely or comprehensively removed from all our systems (e.g., backups, etc.).

CCPA Privacy Notice (California Consumer Privacy Act)

This section applies only to California residents. Under the California Consumer Privacy Act (CCPA), you have the rights listed below.

The California Code of Regulations defines a "resident" as: (1) every individual who is in the State of California for other than a temporary or transitory purpose, and (2) every individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory purpose.

You may request the deletion of your personal information. If you ask us to delete your personal information, we will respect your request and delete such information, subject to certain exceptions provided by law, such as (but not limited to) the exercise by another consumer of his or her right to free speech, our compliance requirements resulting from a legal obligation, or any processing that may be required to protect against illegal activities.

Depending on the circumstances, you have the right to know:

  • whether we collect and use your personal information;
  • the categories of personal information that we collect;
  • the purposes for which the collected personal information is used;
  • whether we sell or share personal information to third parties;
  • the categories of personal information that we sold, shared, or disclosed for a business purpose;
  • the categories of third parties to whom the personal information was sold, shared, or disclosed for a business purpose;
  • the business or commercial purpose for collecting, selling, or sharing personal information; and
  • the specific pieces of personal information we collected about you.

In accordance with applicable law, we are not obligated to provide or delete consumer information that is de-identified in response to a consumer request or to re-identify individual data to verify a consumer request.

We will not discriminate against you if you exercise your privacy rights.

Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. These verification efforts require us to ask you to provide information so that we can match it with information you have previously provided us. For instance, depending on the type of request you submit, we may ask you to provide certain information so that we can match the information you provide with the information we already have on file, or we may contact you through a communication method (e.g., email) that you have previously provided to us.

We will only use personal information provided in your request to verify your identity or authority to make the request. To the extent possible, we will avoid requesting additional information from you for the purposes of verification. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes. We will delete such additionally provided information as soon as we finish verifying you.

In addition to the rights above, you also have the following rights:

  • You may object to the processing of your personal information.
  • You may request correction of your personal data if it is incorrect or no longer relevant, or ask to restrict the processing of the information.
  • You can designate an authorized agent to make a request under the CCPA on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with the CCPA.
  • You may request to opt out from future selling or sharing of your personal information to third parties. Upon receiving an opt-out request, we will act upon the request as soon as feasibly possible, but no later than fifteen (15) days from the date of the request submission.

To exercise these rights, you can contact us by submitting a data subject access request, by emailing us at csteam@goskyai.com, or by referring to the contact details at the bottom of this document. If you have a complaint about how we handle your data, we would like to hear from you.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

If you are a child under the age of 13, please do not register for a GoSky account or otherwise use the services provided by GoSky.

GoSky does not knowingly collect any personally identifiable information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Security

GoSky cares deeply about safeguarding the confidentiality of your information. While we provide physical, electronic, and procedural safeguards to protect the information we process and maintain against unauthorized access, use, and disclosure, we strongly encourage you to protect your information by choosing a strong password, limiting access to your computer and devices, and signing out of your account when necessary.

Please be aware that, although we endeavor to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches. In addition, no method of transmission over the internet, or method of electronic storage, is completely secure.

Changes to This Privacy Policy

This Privacy Policy may be updated from time to time for any reason. We will notify you of any changes to our Privacy Policy by posting the new Privacy Policy here. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes.

Contact Us

If you have any privacy-related questions while using our services, or any questions about our practices, please contact us via email at csteam@goskyai.com